Dimple Kataria

With a postgraduate qualification in Biotechnology and 14 years of customer service experience, I bring both scientific understanding and people-focused skills to the clinic front desk. My background helps me communicate clearly with patients, understand clinical workflows, and provide accurate information, while my customer service expertise ensures a friendly, calm, and professional first point of contact. This combination allows me to enhance patient experience and support the clinic’s day-to-day operations effectively.