I am a dedicated Medical Administration professional with over two years of hands-on experience in healthcare settings, including my role at Excelsior Physiotherapy Clinic. I have completed academic studies in Healthcare Administration and Service Management from Conestoga College, Ontario, along with formal education in Pharmacy, providing me with a strong foundation in patient care, medication processes, and healthcare coordination.
At Excelsior Physiotherapy Clinic, I have worked extensively with MVA and WCB insurance companies, managing documentation, obtaining treatment approvals, and conducting consistent patient follow-ups to ensure continuity of care. I collaborate closely with healthcare providers, insurers, and patients to support efficient clinic operations and smooth administrative workflows.
I have consistently received positive reviews from clients, who have shared that they had a great overall experience and that my support made their treatment process clearer, faster, and easier to manage. These reviews reflect my commitment to patient satisfaction, clear communication, and dependable administrative support.
With a patient-centered approach and strong administrative expertise, I am committed to delivering accurate, organized, and compassionate healthcare services.